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Self-service software · Reputation AI Premium
Review & Reputation Growth
Monitor reviews, request feedback by email, and respond with AI assistance you control.
$99/month
Get Started Secure Click Media checkoutMonthly software subscription. Setup and day-to-day use are yours.
See the product ↓
Inside the software
See the feedback. Set the response rules.
Product demonstrations may show features available in other editions. Your subscription includes the capabilities listed below. Examples are vendor-provided screens and composites, not Click Media client results.
What's included · $99/month
A clear plan for work you control.
AI responses, your rules
Draft in your brand voice. Enable eligible Google and Facebook replies with ratings and delays you choose.
Email requests and feedback
Use email review requests, reusable templates and NPS surveys to build a consistent feedback process.
Insights and social proof
Explore sentiment, track up to three competitors, ask about feedback and display selected reviews with a website widget.
How it works
Buy. Connect. Make it useful.
- 01
Purchase and sign in
Use secure checkout, create your Click Media account and verify your email if prompted. Successful payment and activation provide Business App access.
- 02
Connect and set guidance
Authorize your review profiles. Add accurate business knowledge, tone guidance and a consistent, consent-based feedback process.
- 03
Review, then enable rules
Start with drafts. Choose eligible Google/Facebook ratings and delays before turning on automation. Reserve sensitive feedback for a person.
Checkout and account activation are handled through Click Media's commerce platform. Profile connections and configuration still need to be completed. Never share passwords in an ordinary inquiry.
Who it's for
Useful software. Your team in charge.
For businesses with regular customer feedback that want their own team to run a consistent review and response process.
Have Click Media Help
Need strategy, original creative or a team to operate the workflow? Talk through a separate service scope.
No guaranteed reviews, reach, leads or revenue.
FAQs and product details
Know before you choose.
Are SMS review requests included?
No. The Premium product supports SMS, but Click Media is excluding SMS from the initial promise until US A2P registration, costs, consent requirements, and support ownership are verified.
Will AI respond to every review automatically?
No. Automatic replies are supported for connected Google Business Profile reviews and Facebook recommendations when you enable the relevant rules. Other review sources require manual responses. You choose which star ratings qualify and how long to wait before replying.
Can I approve replies before they are posted?
Yes. Keep replies as drafts for human review, or enable automation for selected Google and Facebook feedback. Add your business knowledge and tone guidance first. You can reserve sensitive or lower-rated feedback for a person rather than enabling automatic replies for every rating.
What can I learn from customer feedback?
Explore review sentiment, recurring themes, and NPS feedback through reporting and conversational insights. Use those patterns to identify service improvements and emerging concerns. Insights support your judgment and do not guarantee better ratings.
Can the software remove negative reviews?
No. Review platforms determine what is published or removed. The software helps you monitor feedback, respond appropriately, and improve the consistency of your review-request process.
Is reputation strategy or crisis management included?
No. This is a software subscription. Custom reputation strategy, policy review, or high-touch response management would be separately scoped.
What are the billing and cancellation details?
$99/month is billed monthly. Confirm cancellation notice, effective dates and refund eligibility with Click Media before purchase. Cancellation and refunds are separate actions.
What if registration leaves my cart empty?
Verify your email, then return to this page and select Get Started again. The known account-registration cart issue remains unresolved. Contact info@clickmedianow.com for access, billing or activation exceptions; product defects can be escalated to platform support.
Read the vendor product brochure (PDF) ↗
Vendor family brochure. It may describe SMS and other options outside this email-first offer. The included scope on this page governs.
Review & Reputation Growth
See the fit. Take the next step.
Self-service software through your Click Media workspace.
$99/month
Get Started Secure Click Media checkoutRecurring monthly billing. Confirm cancellation and refund terms before purchase.