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Reputation operations · Monthly software

Turn customer feedback into trust—and a repeatable growth system.

Monitor important review sources, request feedback by email, respond faster with AI assistance, and understand what customers are telling you from one organized workspace.

$99/month

$99 monthly subscription. Secure checkout is connected; activation, cancellation, refund, and failed-payment handling remain under launch monitoring.

New customer? Secure checkout may ask you to verify your email and create a Click Media login. If the cart is empty afterward, return to this page and choose the purchase button again. Need help choosing?

Who this is for

A defined offer for a specific operating need.

Businesses with recurring customer volume that want a consistent, ethical feedback and response workflow without outsourcing reputation management.

Customer outcomes

What should become easier, clearer, or more reliable.

01

A steadier review rhythm

Send review requests by email and use reusable templates instead of relying on staff to remember every follow-up.

02

Faster, more consistent responses

Manage Google and Facebook feedback in one place and use AI assistance to draft or automate appropriate responses.

03

Useful customer insight

Explore sentiment, review, and NPS patterns to identify repeated strengths, service gaps, and emerging risks.

04

Visible social proof

Display selected reviews on the website with a customizable widget and maintain a clearer record of reputation activity.

Included

Exactly what the offer contains.

  • Reputation AI Premium edition
  • Google and Facebook review management
  • Industry-specific review-source monitoring
  • AI-assisted and eligible automated review responses
  • Email review-request campaigns and reusable templates
  • NPS surveys, sentiment analysis, and actionable AI chat insights
  • Website review widget and unlimited CRM contacts
  • Business App access and monthly subscription billing

Not included

Boundaries that protect the result.

  • SMS review requests are intentionally excluded from the initial offer while US A2P registration, pricing, and support responsibilities are resolved.
  • The subscription does not create positive reviews or suppress legitimate negative reviews.
  • Third-party review platforms control moderation, publication, removals, and policy enforcement.
  • Click Media does not guarantee a rating, number of reviews, lead volume, or revenue outcome.

Purchase and onboarding

Self-service subscription

Know exactly what happens after you choose this solution.

The supported target is access after successful hosted checkout and native activation. Initial usefulness still depends on completing the product-specific onboarding and connections.

  1. 01

    Create your account

    Complete checkout and create your secure Business App login without an owner-created order.

  2. 02

    Confirm the customer journey

    Identify when a customer should be asked for feedback and which team member owns exceptions.

  3. 03

    Connect review sources

    Authorize eligible profiles through supported connections. Never submit account passwords in ordinary forms.

  4. 04

    Set tone and templates

    Prepare email request language and review-response guidance before turning on recurring activity.

Your path from purchase to progressSecure checkout → create your Click Media account → connect review profiles → follow guided launchNew customers may be asked to verify their email and create a Click Media login. If checkout does not retain the selected package after verification, return to this product page and choose the purchase button again.

What the customer provides

  • Authorized access to eligible review profiles
  • A permissioned customer-contact process
  • Approved email request language and brand tone
  • A named person for sensitive review escalations
01ChooseProduct details ready
02PurchaseSecure checkout connected
03OnboardGuided setup follows purchase
04Active & supportedAccess and support in your Click Media workspace

How the product works

Turn everyday customer feedback into a repeatable trust system.

The visual story focuses on the actual outcome: request feedback, watch reputation signals, respond thoughtfully, and learn from recurring patterns. Product screenshots remain reserved pending public-use approval.

  • Email review-request workflows
  • Central feedback monitoring
  • AI-assisted response drafts and insights
Official vendor screenshots, videos, and sample reports will be added only after public-web reuse permission is confirmed.

Support and commercial terms

No mystery handoff after the sale.

  • Routine setup and product-use questions should begin with the in-app guidance and official help resources.
  • The planned Click Media support route covers account access, billing, and activation exceptions and escalates confirmed product defects to platform support.
  • Review-platform moderation, crisis response, legal review, and US SMS/A2P setup are not included in the launch subscription.
Delivery
Self-service software with guided onboarding
Renewal
Monthly recurring subscription
Cancellation
Contact Click Media; timing follows the package terms shown during checkout
Refunds
Eligibility follows the package terms shown during checkout

Questions before purchase

Straight answers before checkout or intake.

Does the launch package include SMS review requests?

No. The Premium product supports SMS, but Click Media is excluding SMS from the initial promise until US A2P registration, costs, consent requirements, and support ownership are verified.

Will AI respond to every review automatically?

The product supports AI-assisted responses and eligible automated Google and Facebook responses. You remain responsible for selecting the settings, tone, and oversight appropriate for your business.

Can the software remove negative reviews?

No. Review platforms determine what is published or removed. The software helps you monitor feedback, respond appropriately, and improve the consistency of your review-request process.

Is reputation strategy or crisis management included?

No. This is a software subscription. Custom reputation strategy, policy review, or high-touch response management would be separately scoped.

Secure purchase path

Choose your solution, create your Click Media login, and continue through secure checkout.

The exact package and retail price are connected to secure checkout. Purchase-to-activation, cancellation, refund, failed-payment, and attribution checks remain under launch monitoring.

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