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AI customer response · Managed setup and care

Respond faster—even when your team cannot answer.

A managed AI receptionist package for routine questions, missed-call recovery, lead capture, and eligible appointment booking, with specialist setup and recurring optimization.

$599 setup+ $249/month

$599 setup plus $249 monthly. One optimization plan is required for each unique account or location; voice, messaging, and A2P requirements depend on actual usage and channels.

New customer? Secure checkout may ask you to verify your email and create a Click Media login. If the cart is empty afterward, return to this page and choose the purchase button again. Need help choosing?

Who this is for

A defined offer for a specific operating need.

Service businesses that lose opportunities after hours or during busy periods and can define clear answers, routing rules, scheduling boundaries, and human escalation paths.

Customer outcomes

What should become easier, clearer, or more reliable.

01

Fewer missed opportunities

Capture routine inquiries and missed calls when a person is unavailable.

02

Clearer qualification

Collect approved lead details and route conversations according to defined business rules.

03

Safer handoffs

Escalate sensitive, unusual, or high-value interactions instead of forcing automation.

04

Ongoing improvement

Review performance and refine knowledge, prompts, and workflows through the optimization plan.

Included

Exactly what the offer contains.

  • One AI employee setup in month one
  • Conversations AI Premium subscription dependency
  • Prompt, persona, knowledge, workflow, and handoff configuration
  • Website and approved knowledge-base ingestion
  • Testing, training, and recurring monthly optimization
  • Vendor expert support with documented acknowledgment and resolution targets

Not included

Boundaries that protect the result.

  • Emergency, medical, legal, or other high-risk decision-making
  • HIPAA-regulated use under the current verified package
  • Unsupported custom integrations or unlimited workflow development
  • Unlimited voice, SMS, or other usage credits

Purchase and onboarding

Done-for-you service

Know exactly what happens after you choose this solution.

Setup begins after complete intake and the live onboarding call. The exact activation target depends on approved knowledge, communication channels, testing, A2P requirements, and any supported integrations.

  1. 01

    Define the receptionist's job

    Choose channels, supported questions, lead fields, booking rules, business hours, and mandatory human handoffs.

  2. 02

    Complete managed intake

    Provide accurate services, policies, locations, contacts, website access, and approved knowledge sources.

  3. 03

    Configure and test

    The fulfillment team builds the persona, knowledge, workflows, and integrations, then tests expected and edge-case conversations.

  4. 04

    Launch and optimize

    Train the customer team, monitor exceptions, and improve the experience through recurring check-ins.

Your path from purchase to progressSecure checkout → create your Click Media account → provide business knowledge → configure, test, and launchNew customers may be asked to verify their email and create a Click Media login. If checkout does not retain the selected package after verification, return to this product page and choose the purchase button again.

What the customer provides

  • Approved source-of-truth business information
  • A named escalation contact
  • Clear booking and qualification rules
  • A2P and consent completion where SMS is used
01ChooseProduct details ready
02PurchaseSecure checkout connected
03OnboardGuided setup follows purchase
04Active & supportedAccess and support in your Click Media workspace

How the product works

A clear path from incoming question to useful human handoff.

The conversation map illustrates approved answers, lead capture, routing, and escalation—the operating model that matters to a buyer. It deliberately avoids presenting an unverified vendor interface.

  • Routine question handling
  • Missed-call recovery and lead capture
  • Human escalation and monthly optimization
Official vendor screenshots, videos, and sample reports will be added only after public-web reuse permission is confirmed.

Support and commercial terms

No mystery handoff after the sale.

  • A specialist optimization team performs setup and recurring improvement under the published package.
  • The vendor has documented same-day acknowledgment and a two-business-day resolution target through its expert team.
  • Click Media owns commercial oversight and escalates package, billing, or unresolved fulfillment exceptions.
Delivery
Managed setup, training, and recurring optimization
Dependencies
Conversations AI Premium plus one optimization plan per account/location
Cancellation
Subscription and optimization effective dates require test confirmation
Refunds
Setup and recurring refund treatment pending written confirmation

Questions before purchase

Straight answers before checkout or intake.

Can the AI answer every customer question?

No. It should answer only approved routine questions and follow defined workflows. Sensitive, unusual, or high-value conversations must move to a person.

Does the price include unlimited calls and messages?

No unlimited usage promise is being made. Voice, SMS, A2P, and other credit limits must be confirmed and displayed before checkout.

Will it book appointments?

It may book eligible appointments when a supported scheduling path and clear business rules are configured. The exact connection must pass end-to-end testing.

Is it appropriate for healthcare information?

Not under the currently verified package. The offer is explicitly non-HIPAA until a compliant capability is separately verified and approved.

Secure purchase path

Choose your solution, create your Click Media login, and continue through secure checkout.

Combined package checkout, A2P and voice limits, direct-client communication, supported booking, cancellation, and end-to-end handoff testing.

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